Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Payment information (processed securely through Stripe)
• Practice session data and exam results
• Communications you send to us

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Track and analyze usage patterns and trends
• Personalize your learning experience

3. Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

4. Third-Party Services

We use the following third-party services:

• Stripe: For payment processing. Stripe has its own privacy policy governing the use of your payment information.
• Google OAuth: If you choose to sign in with Google, we receive basic profile information from Google.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide you with our services and as described in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your personal data
• Withdraw consent at any time

8. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Last Updated date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@teasexperts.com.