Privacy Policy

2Information We Collect

We collect information that is necessary to operate the platform, deliver personalized exam preparation services, process subscriptions, and maintain security and compliance.

2.1 Personal Information You Provide

When you create an account or interact with TEAS Experts, we may collect personal details such as your full name, email address, username, and password. You may also choose to provide additional information such as a phone number or profile preferences.

This information is used to identify you, manage your account, communicate with you, and provide access to subscribed services.

2.2 Payment and Subscription Information

When you purchase a subscription or product, payment details are processed securely by our third-party payment processor, Stripe. Information associated with transactions may include billing address, payment method type, subscription status, invoices, and transaction history.

TEAS Experts does not store full credit or debit card numbers on its servers. All sensitive payment data is handled directly by Stripe in accordance with their security and compliance standards.

2.3 Usage and Technical Information

We automatically collect certain technical data when you access or use the platform. This may include IP address, device type, operating system, browser type, referring URLs, pages visited, session duration, and interaction patterns.

This information helps us maintain platform performance, detect security issues, analyze usage trends, and improve the overall user experience.

2.4 Learning and Performance Data

As part of providing personalized exam preparation, we collect and process learning-related data such as practice scores, exam attempts, question responses, progress metrics, and performance trends.

This data is used to generate insights, track progress, and enhance study recommendations. Learning data may also be aggregated and anonymized for research and platform improvement purposes.

2.5 Communications and Support Data

If you contact us for support, submit feedback, respond to surveys, or communicate with us through email or other channels, we may collect and store the content of those communications along with relevant contact details.

This information is used to respond to inquiries, resolve issues, and improve our services.

3How We Collect Information

Information is collected through several methods, including direct submission by you during registration or checkout, automatic collection through cookies and similar technologies, and data received from trusted third-party services such as analytics providers and payment processors.

We collect only the information necessary to provide and maintain our services.

4How We Use Your Information

We use personal information for legitimate business and operational purposes, including but not limited to:

• Creating and managing user accounts
• Authenticating access and maintaining security
• Providing subscribed exam preparation services
• Processing payments, renewals, and invoices through Stripe
• Communicating important account, billing, or service-related notices
• Personalizing learning experiences and study tools
• Improving platform features, content quality, and analytics
• Detecting fraud, abuse, or unauthorized access
• Complying with legal and regulatory obligations

We do not use your personal information for purposes unrelated to the operation of TEAS Experts.

5Cookies and Tracking Technologies

TEAS Experts uses cookies and similar technologies to ensure proper website functionality, remember user preferences, maintain login sessions, analyze traffic, and improve performance.

You may control or disable cookies through your browser settings. Please note that disabling cookies may limit certain features or functionality of the platform.

6Sharing and Disclosure of Information

TEAS Experts does not sell or rent your personal data. We share information only when necessary and under strict conditions.

6.1 Service Providers

We may share information with trusted third-party service providers who assist in operating the platform, such as payment processors (Stripe), cloud hosting providers, analytics services, communication tools, and customer support systems. These providers are contractually obligated to protect your data and use it only for authorized purposes.

6.2 Legal and Regulatory Requirements

We may disclose information when required to comply with applicable laws, regulations, court orders, or lawful government requests.

6.3 Platform Protection and Enforcement

Information may be disclosed when necessary to enforce our Terms and Conditions, investigate suspected fraud or misuse, protect user safety, or defend against legal claims.

7International Data Processing

TEAS Experts may use service providers that process data in countries other than your own. When personal data is transferred internationally, we implement appropriate safeguards such as encryption, secure transfer protocols, and compliance with applicable data protection standards.

8Data Security Measures

We implement administrative, technical, and organizational safeguards to protect personal information. These measures include encrypted connections, secure authentication practices, access controls, server protection, and regular monitoring.

While no system can guarantee absolute security, we take reasonable and appropriate steps to protect your data from unauthorized access, loss, or misuse.

9Data Retention

We retain personal information only for as long as necessary to provide services, meet legal or regulatory obligations, resolve disputes, and enforce agreements.

If you close your account, certain information may be retained for compliance, auditing, or record-keeping purposes. Learning data may be anonymized and retained for analytical improvement of the platform.

10Your Privacy Rights

Depending on your jurisdiction, you may have the right to request access to your personal data, request corrections, request deletion, restrict certain processing activities, withdraw consent for marketing communications, or request a copy of your data in a portable format.

Requests can be made by contacting us using the details provided below. We may require verification before fulfilling requests.

11Children’s Privacy

TEAS Experts is intended for users who are at least eighteen (18) years old. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal data, we will take steps to delete such information promptly.

12Third-Party Websites

The platform may contain links to third-party websites or services. TEAS Experts is not responsible for the privacy practices or content of those external sites. You should review their privacy policies independently.

13Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or our operations. The updated version will be posted on the website with a revised “Last Updated” date.

Continued use of TEAS Experts after changes are posted constitutes acceptance of the revised Privacy Policy.