Privacy Policy

1. Scope of This Privacy Policy

This Privacy Policy explains how TEAS Experts collects, uses and protects information when you use our website, apps and related services. It applies to every user of the platform and should be read together with our Terms of Service.

2. Information We Collect

We collect the details you give us, such as your name, email address and username; payment and subscription information, which is processed securely by Stripe; technical data such as your device, browser and IP address; your learning and performance data, including practice scores and progress; and any messages you send to our support team.

3. How We Collect Information

We collect information directly when you create an account, take a practice test or contact us; automatically through cookies and similar technologies as you use the site; and from trusted third parties such as analytics providers and our payment processor.

4. How We Use Your Information

We use your information to create and manage your account, deliver the services you subscribe to, process payments, send important account and service notices, personalize your study plan, improve the platform, prevent fraud and misuse, and meet our legal obligations.

5. Cookies and Tracking Technologies

Cookies help the site work, remember your preferences, keep you logged in, measure traffic and improve performance. You can disable cookies in your browser settings, but some features, such as staying signed in, may stop working properly.

6. Sharing and Disclosure of Information

We never sell or rent your personal information. We share it only with service providers who help us run the platform, when the law requires it, or when needed to enforce our Terms and protect TEAS Experts and our students from fraud or misuse.

7. International Data Processing

Some of our service providers may process your data outside your country. When they do, we use appropriate safeguards, such as encryption and compliance with recognized data protection standards, to keep your information protected.

8. Data Security Measures

We protect your information with encrypted connections, secure authentication, access controls, server protection and ongoing monitoring. No online system can be guaranteed completely secure, but we work continuously to keep your data safe.

9. Data Retention

We keep personal information only as long as we need it to provide our services, meet legal obligations, resolve disputes and enforce our agreements. Some information may be kept after you close your account, and learning data may be anonymized for analysis.

10. Your Privacy Rights

Depending on where you live, you may have the right to access, correct or delete your personal information, restrict how we process it, withdraw consent to marketing, or receive a portable copy of your data. We may need to verify your identity before completing a request.

11. Children’s Privacy

TEAS Experts is intended for users aged 18 and older. We do not knowingly collect information from minors, and if we learn that we have, we delete it promptly.

12. Third-Party Websites

Our platform may link to websites we do not control. We are not responsible for the privacy practices of those sites, so we encourage you to read their privacy policies before sharing any information.

13. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will post the revised version on this page and update the “Last Updated” date. Continuing to use TEAS Experts after a change means you accept the updated policy.

14. Contact Information

Questions or requests about this policy can be sent to privacy@teasexperts.com or support@teasexperts.com, or by mail to TEAS Experts, 244 5th Ave #2, New York, NY 10001. You can also call us toll free at +1 520-413-7540.